Privacy Policy

Schnurbusch Law (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our legal services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Name, address, email address, and phone number
• Details about your legal matter submitted through contact forms or consultations
• Payment and billing information
• Communications you send us, including emails and messages

Information Collected Automatically

When you visit our website, certain information is collected automatically through third-party tools, including:

• Google Analytics 4 (GA4): Pages visited, session duration, traffic source, and device information
• Facebook Pixel: Browser type, IP address, and browsing behavior for advertising purposes
• Google Ads: Conversion tracking and remarketing data
• CallRail: Phone call tracking data including call duration, source, and recordings (where legally permitted)

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience and analyze website usage. Please see our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Legal Services: To provide, manage, and improve our legal representation and client communications
• Website Improvement: To analyze usage patterns and optimize our website's content and functionality
• Marketing: To deliver relevant advertising and measure campaign effectiveness on platforms including Google and Meta (Facebook/Instagram)
• AI-Assisted Tools: We may use artificial intelligence tools to assist with drafting, research, and administrative tasks. All AI-assisted work is reviewed and supervised by a licensed attorney before use in any client matter
• Communications: To respond to your inquiries and send important information about your matter or our services

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and delivering our services (e.g., analytics providers, call tracking services, payment processors), subject to confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights and safety of our firm, clients, or the public
• With Your Consent: In any other circumstances where we have obtained your explicit consent

4. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls limiting data access to authorized personnel only
• Regular data backups and business continuity measures

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your information according to the following general guidelines:

• Client Files: Retained for 7–10 years following the conclusion of representation, in accordance with Missouri Rules of Professional Conduct
• Analytics Data: Website analytics data is retained for approximately 2 years
• Marketing Data: Advertising and marketing data is retained for approximately 2 years
• Communications: General correspondence is retained for approximately 7 years

6. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to our legal obligations and retention requirements
• Opt-Out: Opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails
• Portability: Request a portable copy of certain personal information you have provided to us

To exercise any of these rights, please contact us using the information below.

7. Attorney-Client Privilege Notice

Information shared with us in connection with a legal matter may be protected by attorney-client privilege and the duty of confidentiality under Missouri Rules of Professional Conduct. However, submitting a contact form or sending an email does not, by itself, create an attorney-client relationship. An attorney-client relationship is established only through a written engagement agreement signed by both you and a Schnurbusch Law attorney. Please do not submit confidential or time-sensitive information through our website contact forms.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: